Whether it’s making hi-tech components or producing food products customers will often undertake ‘supplier audits’ to protect their reputation and develop confidence that the product will be delivered without interruption. SWSM has helped manufacturers retain customers by developing effective safety management arrangements.

A robust safety management system can help achieve preferential insurance rates because the insurers recognise that there is less likelihood of a significant injury and should harm occur there will be information to help them defend a claim.

Most manufacturing businesses start with very few people and gradually grow. As the business grows the degree of ‘supervision’ of each individual gradually reduces but formal management systems are rarely introduced until there has been a critical event – customer audit or incident/claim.

John has helped many manufacturers obtain or retain customers through the provision of an appropriate safety management system while minimising bureaucracy.